Privacy Policy
Last Updated: October 21, 2021
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PRIVACY
NOTICE
Last updated October 21, 2021
Thank you for choosing to be
part of our community at RCAFv
Virtual Royal Canadian Air
Force
Virtual Royal Canadian
Air Force
," "we,"
"us," or "our"). We are committed
to protecting your personal information and your right to privacy.
If you have any questions or concerns about this privacy notice or
our practices with regard to your personal information, please
contact us at admin@rcafvirtual.org
.
This privacy notice describes
how we might use your information if
you:
- Visit our website
at http://www.rcafv.org
- Engage
with us in other related ways ―
including any sales, marketing, or
events
In this
privacy notice, if we refer
to:
- "Website,"
we are referring to any website of ours
that references or links to this
policy
- "Services,"
we are referring to our
The
purpose of this privacy notice is to
explain to you in the clearest way
possible what information we
collect, how we use it, and what
rights you have in relation to it.
If there are any terms in this
privacy notice that you do not agree
with, please discontinue use of our
Services
immediately.
Please
read this privacy notice
carefully, as it will help
you understand what we do
with the information that we
collect.
TABLE
OF
CONTENTS
1.
WHAT INFORMATION DO
WE
COLLECT?
Personal
information you disclose to
us
In
Short: We
collect personal
information that
you provide to
us.
We
collect personal information that
you voluntarily provide to us when
you
register on the
Website,
The personal
information that we collect depends on the context
of your interactions with us and the
Website
, the choices you make and the products and
features you use. The personal information we collect may include
the following:
Personal Information
Provided by You. We collect
names ;
email addresses ;
usernames ;
passwords ;
vatsim id ;
All personal information that
you provide to us must be true, complete and accurate, and
you must notify us of any changes to such personal
information.
Information automatically
collected
In
Short: Some
information — such as your Internet
Protocol (IP) address and/or browser and
device characteristics — is collected
automatically when you visit our
Website
.
We automatically collect
certain information when you visit, use or navigate the
Website
.
This information does not reveal your specific identity
(like your name or contact information) but may include
device and usage information, such as your IP address,
browser and device characteristics, operating system,
language preferences, referring URLs, device name, country,
location, information about how and when you use our
Website
and other technical information. This information is
primarily needed to maintain the security and operation of
our
Website
,
and for our internal analytics and reporting purposes.
Like many businesses, we also
collect information through cookies and similar
technologies.
The information we collect
core/views/:
- Log and Usage
Data. Log and usage data is service-related,
diagnostic, usage and performance information our
servers automatically collect when you access or use our
2. HOW
DO WE USE YOUR
INFORMATION?
In
Short: We
process your information for
purposes based on legitimate
business interests, the
fulfillment of our contract with
you, compliance with our legal
obligations, and/or your
consent.
We use personal
information collected via our
Website
for a variety of business purposes described below.
We process your personal information for these
purposes in reliance on our legitimate business
interests, in order to enter into or perform a
contract with you, with your consent, and/or for
compliance with our legal obligations. We indicate
the specific processing grounds we rely on next to
each purpose listed below.
We use the information
we collect or receive:
- To
facilitate account creation and logon
process. If you choose to link your
account with us to a third-party account (such
as your Google or Facebook account), we use the
information you allowed us to collect from those
third parties to facilitate account creation and
logon process for the performance of the
contract.
- To post
testimonials. We post testimonials
on our
admin@rcafvirtual.org and be sure to include your name, testimonial location, and contact information.
- Request
feedback. We may use your
information to request feedback and to contact
you about your use of our
- To enable
user-to-user communications. We may
use your information in order to enable
user-to-user communications with each user's
consent.
- To manage
user accounts. We may use your
information for the purposes of managing our
account and keeping it in working order.
- To send
administrative information to
you. We may use your personal
information to send you product, service and new
feature information and/or information about
changes to our terms, conditions, and
policies.
- To protect
our Services. We may use your
information as part of our efforts to keep our
- To enforce
our terms, conditions and policies for
business purposes, to comply with legal and
regulatory requirements or in connection
with our contract.
- To
respond to legal requests and prevent
harm. If we receive a subpoena
or other legal request, we may need to
inspect the data we hold to determine how to
respond.
- Fulfill
and manage your orders. We may
use your information to fulfill and manage
your orders, payments, returns, and
exchanges made through the
.
- Administer
prize draws and competitions.
We may use your information to administer
prize draws and competitions when you elect
to participate in our competitions.
- To
deliver and facilitate delivery of
services to the user. We may
use your information to provide you with the
requested service.
- To
respond to user inquiries/offer support
to users. We may use your
information to respond to your inquiries and
solve any potential issues you might have
with the use of our Services.
- For
other business
purposes. We may
use your information for other business
purposes, such as data analysis,
identifying usage trends, determining
the effectiveness of our promotional
campaigns and to evaluate and improve
our
In
Short: We only
share information with your consent, to
comply with laws, to provide you with
services, to protect your rights, or to
fulfill business
obligations.
We may process
or share your data that we hold based on the
following legal basis:
- Consent:
We may process your data if you have
given us specific consent to use your
personal information for a specific
purpose.
- Legitimate
Interests: We may process
your data when it is reasonably
necessary to achieve our legitimate
business interests.
- Performance
of a Contract: Where we
have entered into a contract with you,
we may process your personal information
to fulfill the terms of our
contract.
- Legal
Obligations: We may
disclose your information where we are
legally required to do so in order to
comply with applicable law, governmental
requests, a judicial proceeding, court
order, or legal process, such as in
response to a court order or a subpoena
(including in response to public
authorities to meet national security or
law enforcement requirements).
- Vital
Interests: We may disclose
your information where we believe it is
necessary to investigate, prevent, or
take action regarding potential
violations of our policies, suspected
fraud, situations involving potential
threats to the safety of any person and
illegal activities, or as evidence in
litigation in which we are
involved.
More
specifically, we may need to process your
data or share your personal information in
the following
situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates.
We may share your
information with our
affiliates, in which case we
will require those
affiliates to honor this
privacy notice. Affiliates
include our parent company
and any subsidiaries, joint
venture partners or other
companies that we control or
that are under common
control with us.
- Business
Partners. We
may share your information
with our business partners
to offer you certain
products, services or
promotions.
In
Short: We
may use cookies and
other tracking
technologies to
collect and store
your
information.
We
may use cookies and
similar tracking
technologies (like web
beacons and pixels) to
access or store
information. Specific
information about how we
use such technologies
and how you can refuse
certain cookies is set
out in our Cookie
Notice
.
5.
IS YOUR
INFORMATION
TRANSFERRED
INTERNATIONALLY?
In
Short:
We
may transfer, store,
and process your
information in
countries other than
your
own.
Our
servers are located
in
the
United
States
.
If you are accessing
our
Website
from
outside
the
United
States
,
please be aware that
your information may be
transferred to, stored,
and processed by us in
our facilities and by
those third parties with
whom we may share your
personal information
(see
"WILL
YOUR INFORMATION BE
SHARED WITH
ANYONE?"
above),
in
the
United
States,
Australia,
and
other
countries.
If
you are a resident in
the European Economic
Area (EEA) or United
Kingdom (UK), then these
countries may not
necessarily have data
protection laws or other
similar laws as
comprehensive as those
in your country. We will
however take all
necessary measures to
protect your personal
information in
accordance with this
privacy notice and
applicable law.
European
Commission's Standard
Contractual
Clauses:
We
have implemented
measures to protect your
personal information,
including by using the
European Commission's
Standard Contractual
Clauses for transfers of
personal information
between our group
companies and between us
and our third-party
providers. These clauses
require all recipients
to protect all personal
information that they
process originating from
the EEA or UK in
accordance with European
data protection laws and
regulations.
Our
Standard Contractual
Clauses can be provided
upon request.
We
have implemented similar
appropriate safeguards
with our third-party
service providers and
partners and further
details can be provided
upon request.
6.
HOW LONG
DO WE
KEEP
YOUR
INFORMATION?
In
Short: We
keep your
information for as
long as necessary to
fulfill the purposes
outlined in this
privacy notice
unless otherwise
required by
law.
We
will only keep your
personal information for
as long as it is
necessary for the
purposes set out in this
privacy notice, unless a
longer retention period
is required or permitted
by law (such as tax,
accounting or other
legal requirements). No
purpose in this notice
will require us keeping
your personal
information for longer
than
twelve (12)
months past the start of
the idle period of the
user's account
.
When
we have no ongoing
legitimate business need
to process your personal
information, we will
either delete or
anonymize such
information, or, if this
is not possible (for
example, because your
personal information has
been stored in backup
archives), then we will
securely store your
personal information and
isolate it from any
further processing until
deletion is
possible.
7.
HOW DO
WE KEEP
YOUR
INFORMATION
SAFE?
In
Short: We
aim to protect your
personal information
through a system of
organizational and
technical security
measures.
We
have implemented
appropriate technical
and organizational
security measures
designed to protect the
security of any personal
information we process.
However, despite our
safeguards and efforts
to secure your
information, no
electronic transmission
over the Internet or
information storage
technology can be
guaranteed to be 100%
secure, so we cannot
promise or guarantee
that hackers,
cybercriminals, or other
unauthorized third
parties will not be able
to defeat our security,
and improperly collect,
access, steal, or modify
your information.
Although we will do our
best to protect your
personal information,
transmission of personal
information to and from
our
Website
is at your own risk. You
should only access the
Website
within a secure
environment.
8.
WHAT ARE
YOUR
PRIVACY
RIGHTS?
In
Short:
In
some regions, such
as the European
Economic Area (EEA)
and United Kingdom
(UK), you have
rights that allow
you greater access
to and control over
your personal
information.
You
may review, change,
or terminate your
account at any
time.
In
some regions (like the
EEA and UK), you have
certain rights under
applicable data
protection laws. These
may include the right
(i) to request access
and obtain a copy of
your personal
information, (ii) to
request rectification or
erasure; (iii) to
restrict the processing
of your personal
information; and (iv) if
applicable, to data
portability. In certain
circumstances, you may
also have the right to
object to the processing
of your personal
information. To make
such a request, please
use the contact
details
provided below. We will
consider and act upon
any request in
accordance with
applicable data
protection
laws.
If
we are relying on your
consent to process your
personal information,
you have the right to
withdraw your consent at
any time. Please note
however that this will
not affect the
lawfulness of the
processing before its
withdrawal, nor will it
affect the processing of
your personal
information conducted in
reliance on lawful
processing grounds other
than consent.
If
you are a resident in
the EEA or UK and you
believe we are
unlawfully processing
your personal
information, you also
have the right to
complain to your local
data protection
supervisory authority.
You can find their
contact details here:
https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If
you are a resident in
Switzerland, the contact
details for the data
protection authorities
are available here:
https://www.edoeb.admin.ch/edoeb/en/home.html.
If
you have questions or
comments about your
privacy rights, you may
email us at
admin@rcafvirtual.org
.
Account
Information
If
you
would at
any time
like to
review
or
change
the
information
in your
account
or
terminate
your
account,
you can:
-
Contact us using the contact information provided.
Upon
your request to
terminate your
account, we will
deactivate or delete
your account and
information from our
active databases.
However, we may
retain some
information in our
files to prevent
fraud, troubleshoot
problems, assist
with any
investigations,
enforce our Terms of
Use and/or comply
with applicable
legal
requirements.
Cookies
and similar
technologies:
Most Web browsers are
set to accept cookies by
default. If you prefer,
you can usually choose
to set your browser to
remove cookies and to
reject cookies. If you
choose to remove cookies
or reject cookies, this
could affect certain
features or services of
our
Website
.
To opt-out of
interest-based
advertising by
advertisers on our
Website
visit http://www.aboutads.info/choices/.
Opting
out of email
marketing:
You can unsubscribe from
our marketing email list
at any time by clicking
on the unsubscribe link
in the emails that we
send or by contacting us
using the details
provided below. You will
then be removed from the
marketing email list —
however, we may still
communicate with you,
for example to send you
service-related emails
that are necessary for
the administration and
use of your account, to
respond to service
requests, or for other
non-marketing purposes.
To otherwise opt-out,
you may:
-
Contact us using the contact information provided.
9.
CONTROLS
FOR
DO-NOT-TRACK
FEATURES
Most
web browsers and some
mobile operating systems
and mobile applications
include a Do-Not-Track
("DNT") feature or
setting you can activate
to signal your privacy
preference not to have
data about your online
browsing activities
monitored and collected.
At this stage no uniform
technology standard for
recognizing and
implementing DNT signals
has been finalized. As
such, we do not
currently respond to DNT
browser signals or any
other mechanism that
automatically
communicates your choice
not to be tracked
online. If a standard
for online tracking is
adopted that we must
follow in the future, we
will inform you about
that practice in a
revised version of this
privacy
notice.
10.
DO
CALIFORNIA
RESIDENTS
HAVE
SPECIFIC
PRIVACY
RIGHTS?
In
Short: Yes,
if you are a
resident of
California, you are
granted specific
rights regarding
access to your
personal
information.
California
Civil Code Section
1798.83, also known as
the "Shine The Light"
law, permits our users
who are California
residents to request and
obtain from us, once a
year and free of charge,
information about
categories of personal
information (if any) we
disclosed to third
parties for direct
marketing purposes and
the names and addresses
of all third parties
with which we shared
personal information in
the immediately
preceding calendar year.
If you are a California
resident and would like
to make such a request,
please submit your
request in writing to us
using the contact
information provided
below.
If
you are under 18 years
of age, reside in
California, and have a
registered account with
the
Website
,
you have the right to
request removal of
unwanted data that you
publicly post on the
Website
.
To request removal of
such data, please
contact us using the
contact information
provided below, and
include the email
address associated with
your account and a
statement that you
reside in California. We
will make sure the data
is not publicly
displayed on the
Website
,
but please be aware that
the data may not be
completely or
comprehensively removed
from all our systems
(e.g. backups,
etc.).
CCPA
Privacy
Notice
The
California
Code of
Regulations
defines
a
"resident"
as:
(1)
every individual who is
in the State of
California for other
than a temporary or
transitory purpose
and
(2)
every individual who is
domiciled in the State
of California who is
outside the State of
California for a
temporary or transitory
purpose
All
other individuals are
defined as
"non-residents."
If
this definition of
"resident" applies to
you, we must adhere to
certain rights and
obligations regarding
your personal
information.
What
categories of
personal information
do we
collect?
We
have collected the
following categories of
personal information in
the past twelve (12)
months:
| Category | Examples | Collected |
|
A.
Identifiers
|
Contact
details,
such as
real
name,
alias,
postal
address,
telephone
or
mobile
contact
number,
unique
personal
identifier,
online
identifier,
Internet
Protocol
address,
email
address
and
account
name
|
|
|
B.
Personal
information
categories
listed
in the
California
Customer
Records
statute
|
Name,
contact
information,
education,
employment,
employment
history
and
financial
information
|
YES
|
|
C.
Protected
classification
characteristics
under
California
or
federal
law
|
Gender
and date
of
birth
|
|
|
D.
Commercial
information
|
Transaction
information,
purchase
history,
financial
details
and
payment
information
|
|
|
E.
Biometric
information
|
Fingerprints
and
voiceprints
|
|
|
F.
Internet
or other
similar
network
activity
|
Browsing
history,
search
history,
online
behavior,
interest
data,
and
interactions
with our
and
other
websites,
applications,
systems
and
advertisements
|
|
|
G.
Geolocation
data
|
Device
location
|
|
|
H.
Audio,
electronic,
visual,
thermal,
olfactory,
or
similar
information
|
Images
and
audio,
video or
call
recordings
created
in
connection
with our
business
activities
|
|
|
I.
Professional
or
employment-related
information
|
Business
contact
details
in order
to
provide
you our
services
at a
business
level,
job
title as
well as
work
history
and
professional
qualifications
if you
apply
for a
job with
us
|
|
|
J.
Education
Information
|
Student
records
and
directory
information
|
|
|
K.
Inferences
drawn
from
other
personal
information
|
Inferences
drawn
from any
of the
collected
personal
information
listed
above to
create a
profile
or
summary
about,
for
example,
an
individual’s
preferences
and
characteristics
|
|
We
may also collect other
personal information
outside of these
categories instances
where you interact with
us in-person, online, or
by phone or mail in the
context of:
- Receiving
help through our
customer support
channels;
- Participation
in customer surveys
or contests;
and
- Facilitation
in the delivery of
our Services and to
respond to your
inquiries.
How
do we use and share
your personal
information?
You
may contact us
by
email at
admin@rcafvirtual.org
,
by visiting
pilots.rcafv.org/contactus.php
,
or
by referring to the contact
details at the bottom of this
document.
If
you are using an
authorized agent to
exercise your right to
opt-out we may deny a
request if the
authorized agent does
not submit proof that
they have been validly
authorized to act on
your
behalf.
Will
your information be
shared with anyone
else?
We
may disclose your
personal information
with our service
providers pursuant to a
written contract between
us and each service
provider. Each service
provider is a for-profit
entity that processes
the information on our
behalf.
We
may use your personal
information for our own
business purposes, such
as for undertaking
internal research for
technological
development and
demonstration. This is
not considered to be
"selling" of your
personal data.
Your
rights with respect
to your personal
data
Right
to request deletion
of the data -
Request to
delete
You
can ask for the deletion
of your personal
information. If you ask
us to delete your
personal information, we
will respect your
request and delete your
personal information,
subject to certain
exceptions provided by
law, such as (but not
limited to) the exercise
by another consumer of
his or her right to free
speech, our compliance
requirements resulting
from a legal obligation
or any processing that
may be required to
protect against illegal
activities.
Right
to be informed -
Request to
know
Depending
on the circumstances,
you have a right to
know:
- whether
we collect and use
your personal
information;
- the
categories of
personal information
that we
collect;
- the
purposes for which
the collected
personal information
is used;
- whether
we sell your
personal information
to third
parties;
- the
categories of
personal information
that we sold or
disclosed for a
business
purpose;
- the
categories of third
parties to whom the
personal information
was sold or
disclosed for a
business purpose;
and
- the
business or
commercial purpose
for collecting or
selling personal
information.
In
accordance with
applicable law, we are
not obligated to provide
or delete consumer
information that is
de-identified in
response to a consumer
request or to
re-identify individual
data to verify a
consumer
request.
Right
to
Non-Discrimination
for the Exercise of
a Consumer’s Privacy
Rights
We
will not discriminate
against you if you
exercise your privacy
rights.
Verification
process
Upon
receiving your request,
we will need to verify
your identity to
determine you are the
same person about whom
we have the information
in our system. These
verification efforts
require us to ask you to
provide information so
that we can match it
with information you
have previously provided
us. For instance,
depending on the type of
request you submit, we
may ask you to provide
certain information so
that we can match the
information you provide
with the information we
already have on file, or
we may contact you
through a communication
method (e.g. phone or
email) that you have
previously provided to
us. We may also use
other verification
methods as the
circumstances
dictate.
We
will only use personal
information provided in
your request to verify
your identity or
authority to make the
request. To the extent
possible, we will avoid
requesting additional
information from you for
the purposes of
verification. If,
however, we cannot
verify your identity
from the information
already maintained by
us, we may request that
you provide additional
information for the
purposes of verifying
your identity, and for
security or
fraud-prevention
purposes. We will delete
such additionally
provided information as
soon as we finish
verifying
you.
Other
privacy
rights
- you
may object to the
processing of your
personal data
- you
may request
correction of your
personal data if it
is incorrect or no
longer relevant, or
ask to restrict the
processing of the
data
- you
can designate an
authorized agent to
make a request under
the CCPA on your
behalf. We may deny
a request from an
authorized agent
that does not submit
proof that they have
been validly
authorized to act on
your behalf in
accordance with the
CCPA.
- you
may request to
opt-out from future
selling of your
personal information
to third parties.
Upon receiving a
request to opt-out,
we will act upon the
request as soon as
feasibly possible,
but no later than 15
days from the date
of the request
submission.
To
exercise these rights,
you can contact
us
by
email at
admin@rcafvirtual.org
,
by
visiting
pilots.rcafv.org/contactus.php
,
or
by referring to the contact
details at the bottom of this
document. If you have a
complaint about how we handle
your data, we would like to hear
from you.
11.
DO WE
MAKE
UPDATES
TO THIS
NOTICE?
In
Short:
Yes, we will update
this notice as
necessary to stay
compliant with
relevant
laws.
We
may update this privacy
notice from time to
time. The updated
version will be
indicated by an updated
"Revised" date and the
updated version will be
effective as soon as it
is accessible. If we
make material changes to
this privacy notice, we
may notify you either by
prominently posting a
notice of such changes
or by directly sending
you a notification. We
encourage you to review
this privacy notice
frequently to be
informed of how we are
protecting your
information.
12.
HOW CAN
YOU
CONTACT
US ABOUT
THIS
NOTICE?
If
you have questions or
comments about this
notice, you may
email us
at
admin@rcafvirtual.org
or
by post
to:
13.
HOW CAN
YOU
REVIEW,
UPDATE,
OR
DELETE
THE DATA
WE
COLLECT
FROM
YOU?
Based
on the applicable laws
of your country, you may
have the right to
request access to the
personal information we
collect from you, change
that information, or
delete it in some
circumstances. To
request to review,
update, or delete your
personal information,
please
submit a request
form by
clicking here
.
This privacy policy was created using
Termly's Privacy
Policy Generator.